Privacy Policy

Privacy Policy
Effective Date: 7/30/2025

Welcome to SurplusDiabeticSupplies.com. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services.


1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping address
  • Payment information (processed via secure third-party gateways)
  • Identification details for verification purposes (if required by law)

b. Non-Personal Information

  • Browser type
  • IP address
  • Device type
  • Pages visited
  • Time spent on site
  • Referral source

2. How We Use Your Information

We use the information collected to:

  • Process your transactions and pickups
  • Communicate with you regarding offers, updates, or support
  • Improve website performance and user experience
  • Prevent fraudulent or illegal activities
  • Comply with applicable laws and regulations

3. How We Share Your Information

We do not sell or rent your personal information. We may share your data with:

  • Trusted service providers (payment processors, courier services, analytics tools)
  • Legal authorities, if required to comply with laws or protect our rights
  • Business transfers, in the event of a merger or acquisition

All third-party partners are contractually obligated to protect your data.


4. Cookies and Tracking Technologies

We use cookies and similar tracking tools to:

  • Remember user preferences
  • Improve site performance
  • Analyze website traffic

You can disable cookies through your browser settings, though some features may not function properly.


5. Data Security

We implement reasonable technical and organizational measures to safeguard your personal information:

  • SSL encryption
  • Secure data storage
  • Access control and monitoring

Despite these efforts, no system can guarantee 100% security.


6. Your Rights

Depending on your location, you may have rights under privacy laws such as GDPR or CCPA:

  • Access, update, or delete your personal data
  • Opt-out of marketing communications
  • Request a copy of your data
  • Withdraw consent at any time

To exercise these rights, please contact us at [info@surplusdiabeticsupplies.com].


7. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect data from children.


8. HIPAA Disclaimer

Although we handle diabetic-related supplies, SurplusDiabeticSupplies.com is not a covered entity under HIPAA. However, we treat any health-related information with the highest confidentiality.


9. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their policies separately.


10. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Effective Date.” Continued use of the site indicates acceptance of the updated terms.


11. Contact Us

If you have any questions about this Privacy Policy, please contact:

📧 Email: info@surplusdiabeticsupplies.com